Artec DTV Inc. provides one year parts and warranty to all of our products from the date of purchase unless otherwise stated. During this period, Artec will repair or replace components of the product that is tested as defective from consumer's regular usage. This Limited Warranty shall not apply to the defective product that has caused by consumer's unreasonable use, accident, negligence or modification done other than by Artec's authorized service technician.

For Distributors and End Users:
1. Please contact our RMA center for more information about the warranty and get a RMA
    number.
2. Download the RMA Application Form and filled in all fields.
     RMA application Form for U.S. region
     RMA application Form for Europe region
3. Email the RMA application Form according to your region.
4. All RMA Returns must follow these instructions:
    a) The RMA number must be clear and prominently written on the outside of the package.
    b) You are responsible for shipping your RMA to us. There are no specific packing
        instructions, but please be sure to properly secure the contents inside the package and
        use proper packaging materials to avoid damage during shipping.
    c) We recommend you use shipping companies that can provide you with a tracking number.
        For example, FedEx, UPS, DHL.
5. Your assigned RMA number is valid for 30 days from the date of issue.

Worldwide

Artec Headquarter

Artec Electronics Corporation
Tel: +886-(0)2-2225-8998, ext. 7352
Fax:+886-(0)2-2225-2674
E-mail: service@artec.com.tw
Address: 6F-1,No.136 Li De Street, Chung Ho City, Taipei, Taiwan 235

U.S. Region

Artec Digital Inc.
Tel: +1-510-897-8901
E-mail: service@artec.com.tw
39901 Eureka Dr. Newark, CA 94560

Europe Region

Artec Electronic B.V.
Tel : +31 653 179 698
Fax : +31 36 363 2023
E-mail: sales@artec-europe.com
Antennestraat 76, 1322AS Almere, NL